DoP IT Modernisation Program is response to following factors
• Rapid urbanisation
• Increasing demand for financial Services
• Funding for weaker section and rural section
• Increase competition
• Rapid changes in Information and Communication Technology (ICT)
Aim to achieve following :
• Wider reach to Indian population and more customer interaction channel
• Better customer service
• Growth through new lines of business
• IT enablement of business processes and support function
Vision
• Increase market share and revenue
• Offer new product and services
• Deliver improved and consistence customer service
• Drive high employee satisfaction
• Empower rural post offices through Technology
IT Modernisation initiative include following project:
•Rural ICT SI
•Rural ICT Hardware Vendor
•Core SI
•Financial SI
•Network Integrator
•Data Center Facility
•Mail Operations Hardware
•Change Management
